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FAQs


Cat Dog FAQ Funnypaws

Q:  What are your shipping costs and time?

A. We provide free shipping to your delivery location. The shipping time is based on your delivery location, the average time is two weeks, maybe sooner or later, depends on your location. However, it should not take longer than 35 days.
If you would like to know the shipping time prior your order you could contact us.

Q:  What kind of payments do you accept?

A. We are currently using Paypal as the payment gateway, thus you could pay via your Paypal account, or in case you do not have an account you can use express checkout as a guest without having or creating a Paypal account, just by using your credit and debit card.

Q. What if I receive a damaged or wrong item?

A. In case you received a damaged or wrong item, please contact us immediately to solve this problem for you. Furthermore, please have a look at our Return and Refund policy.

 

If the answers provided above are not enough, and you still have some question please do not hesitate to contact us.

We are happy to hear any further questions, as our goal is to keep improving our customer service and satisfy all of our customers.